Eliminate Chaos provides ongoing continuing education opportunities.  Employees regularly attend their annual industry conference (NAPO).

Employees.  Do your research before hiring a professional organizer.  Is this person an employee of the organizing company you're putting your trust in, or are they a contractor?  While many organizing companies claim to have employees, most actually sub-contract the work to another professional organizer.  This means the company you hire has no control of the outcome of your project.  If you determine that the person who will be doing the work is a sub-contractor, be sure to verify that they have their own insurance, so they are properly insured to work in your home or home office.

We view the cost of our service as an investment in the way you choose to live an organized life and work in an organized office.  The cost of each project varies based on the scope of your project.  All services are billed as "time and materials."  Most of the investment will be our service time and the materials are any authorized purchases you approve.

Yes.  Three of our Specialists have earned the CPO^® (Certified Professional Organizer) designation.  In fact, we are the only company in the world with three CPO's

Professionalism.  Trust.  Compassion.  Non-Judgmental.  Friendly.  Eliminate Chaos Specialists are employees, not contractors.  This means that we guarantee you the time you've requested with each of our Specialists and we can control the quality and consistency of the work we provide - so that you are delighted with the final outcome when we are finished.  Each of our Specialists brings a variety of expertise to your project and they are placed on your project based on your needs and requirements.  It is very possible that you may end up working with more than one of our Specialists to ensure that you receive the best value and expertise for your investment.  We pride ourselves that we are not a 'jack of all trades' and we want your experience to be the best, which is why we recognize that it takes a variety of skill sets to organize a home or home office.

Our services are billed in ½ day (4 hour) or 1 day increments (8 hours).  If your service falls somewhere in-between the ½ day and the full day, we bill by the hour in 15 minute increments.

No.  The only time we charge for travel is when the Specialist you are working with is located outside of the area you're located in.  Because we have a large team of Specialists throughout the Greater Seattle and Eastside areas, we can usually place one of our Specialists to work with you so you can avoid any additional fees.  Travel fees will be incurred if we travel 35 miles outside of Seattle and the Eastside.  We charge a flat travel fee should one of our Specialists need to shop for product for your project or deliver donations.

Yes, we are Licensed, Bonded and Insured.  In addition, we also have a Contractor's License #ELIMICL933Q1 and we have "Care, Custody and Control" insurance.  

Yes, we do have a contractor's license - #ELIMICL933Q1.  In fact, we are 1 of only 2 organizing companies in the state of Washington that have the appropriate licensing.  Because we have the appropriate contractor's licensing, insurance, and surety bonds, you are guaranteed that we are properly insured to be working in your home or home office.  Did you know that most professional organizing companies do not even carry basic business liability insurance should something happen when they are in your home?  Furthermore, if you hire another professional organizing company and they make any modifications to your home or home office, including a simple nail in the wall or drill a hole - they do not have the proper Contractor's license to be performing this work and if something happens to your home or home office- you as the consumer will have a hard time getting payment for your loss.

Yes, all of our work is confidential. We will provide you with our confidentially agreement prior to our first meeting with you. We may take pictures of your project, however no names will be released and people will not be included in the photos. You can feel confident that you can trust our Specialists with your personal information in order to complete your project.

Because we have the largest team of Employee Specialists in Washington State, we are typically able to begin your project the same week you contact us. During busy periods, we may be booked two to three weeks in advance, however we do have a waiting list that we refer to daily.

Eliminate Chaos has a technology infrastructure like no other organizing company in the nation.  Our full-timeBusiness IT Strategist, Robert Leist, has implemented our own Exchange Server and SharePoint utility providing remote access for our Specialists, to all of our resources, vendors, calendars - from any computer in your home with an Internet connection.  These utilities also allow our team of Specialists to be able to share project notes and files about your project with other team members using our secure site, which can also be accessed from any computer with an Internet connection.  These resources and vendors have been accumulated over the past nine years we have been in business and we update them regularly to provide you with this value-added service, for no extra charge, that other Professional Organizers would need to take time to research and charge you for.

It is the goal for all of our employees to earn the CPO designation as we believe this shows our dedication to this profession and keep up-to-date with new techniques and trends.  Our Specialists are eligible to sit for the exam after they have complete 1500 hours of hands-on client projects and have studied the recommended course materials.

Each Specialist must pass a legally-defensible exam.  Before they are even eligible to sit for the exam, they must complete a minimum of 1500 hours of hands-on client projects.

The amount of time it will take to complete your project depends on a number of factors.  Eliminate Chaos specializes in five types of services for the home office, including:  paper management and flow, electronic information, space planning and furniture selection, life management, and the organization of your stuff.  We recognize that every home office is different and doesn't require all of our services.  In fact, some home offices may only need one or two of our services.  Home offices are complex rooms to organize often times because the office serves multiple purposes.  The more types of activities taking place in the office space may mean that the office takes longer to complete.  However, if the home office functions as a place where bills are paid and books are stored, it may require far less time.  One thing to keep in mind is that paper is the single most time consuming item to organize.  So if your home office only needs a system for paper management and flow, please remember that you can place a lot of paper in a small space!

Before one of our Specialists steps foot into your home office, you will speak with someone in our office so we can understand what your needs, goals and priorities are.  Eliminate Chaos specializes in five types of services for the home office, including:  paper management and flow, electronic information, space planning and furniture selection, life management, and the organization of your stuff.  Because we offer a variety of services, it is important to us to understand which of our services you are looking for so we can match the Specialist best suited for your project  Before we end our phone conversation, we will gather the information needed to create the paperwork for your sessions.  Along with our engagement letter and service agreement, you will also receive our home-office questionnaire that will help you prepare for your first meeting with your Specialist.  During your first meeting with your Specialist, you will review the questionnaire and a needs assessment will be completed prior to the start of the work.  You and your Specialist will then spend the remainder of the time creating the solutions for your office.  Before your session is complete, you will receive a list of action items you can work on in between sessions (if appropriate) so you can continue making progress before your next session.  Should you need any additional resources for your project, we will also provide those to you or coordinate those for you - whichever works best for you. Your Specialist will recommend to you should another one of our Specialist's be needed for your project.  It is always our goal to match the needs and goals of your project to the areas of expertise of our Specialists.  It is not uncommon for our clients to work with two or three Specialists for their home office project before it is complete - simply because each brings a specific skill set to your project.  Before we complete your project, we will ensure that you know how to use and maintain the new systems we have created.  It is our goal to transfer these skills to you so that you can put them to use in your office for years to come.

The Eliminate Chaos experience you will receive working with our Specialists can't be compared to other Professional Organizing companies.  We have a full-time Client Services Assistant that is available Monday-Friday to coordinate your project with our Specialists.  Most Professional Organizers are a one-person company which means they cannot respond to your needs immediately, like we can.  While we offer a wide-variety of organizing services, our Specialists are assigned to your project based on their area of expertise - which means they know exactly "how" to create the perfect solution for you.  The reason so many home-based business owners turn to Eliminate Chaos is because of our approach to organizing your office.  Some of our Specialists are experts with paper management and organization, while other Specialists are experts at how to organize your space and your stuff - both require a very different skill set and area of expertise.  We also have a Business IT Strategist that is available to work with you on a variety of computer networking, spam and productivity solutions.  We understand that you have options when it comes to hiring someone you can trust to find the right solutions and know the right questions to ask you to help you organize your home office.  It's important that you take the time to find the person with the expertise needed for your project.  We are often called upon to re-do or complete projects for home-owners because the initial Professional Organizer they hired lacked the expertise needed for the project.

Yes.  Eliminate Chaos is owned and operated by Laura Leist who has earned both the CRTS and CPO designations.  Laura is one of a handful of individuals in the country that have earned both designations.

The amount of time it will take to complete your project depends on the size of your home and the amount of stuff you have that needs to be unpacked, put away and organized.  It will also depend on whether you'd like us to help you with any pre-move downsizing, packing or vendor coordination.  It's typically best to call our office for a free, no-obligation phone consultation.  We can be reached at 425.670.2551.  We recommend you contact us as soon as you know you are moving because if you have not already lined up certain vendors for your move, like a moving company, we can save you hours of time by providing you a recommendation.  After we have our phone consultation, we will be in a better situation to determine if someone needs to visit your home for an in-person consultation.

We offer an a-la-carte menu of services to select from before, during and after your move.  Please visit our relocation services section of our website for a listing of the many services we provide.  Our services begin with a no-cost, no-obligation phone consultation to learn more about your project, budget, time-frame, goals and and special requirements.  This will help us determine the amount of time and staffing needed to facilitate your project so that we can provide you with an estimate.  For some projects, it will be necessary for someone to visit you at your home for an on-site consultation in order to provide the estimate.  If you decide that you'd like Eliminate Chaos to work on your relocation project, our Client Services Assistant will prepare all of the paperwork that will be sent to you for completion before your project begins.  We will then assemble a team for your project based on our conversation regarding your project.  For larger projects, a Project Manager will be assigned that will oversee all aspects of your project.  Our Client Services Assistant will handle all of the scheduling in our office for each Specialist working on your project and each Specialist will be given an overview of your project before they arrive at your home on the first day.  Your team of Specialists will be with you every step of the way to ensure a smooth transition to your home and make it as stress-free as possible.  

We recommended that you contact us as soon as you know you'll be moving and have a tentative move date.  This will allow us plenty of time to determine and discuss the services you will need to help you relocate your home.  This will also ensure that if you need our help before you move that we can complete your projects on your time frame.  If you are only looking for help to un-pack, set up and organize your new home, there are certain times of the year that we are extremely busy with relocations.  The sooner we are aware of your move date; we will be able to assemble a team for you that will be at your new home the day your moving truck arrives.  Because we have the largest team of employee Specialists in Washington State, we are able to accommodate multiple projects at a time - even during busy periods.

The amount of time it will take to complete your project will depends on several things:

• The number of areas or rooms you'd like organized
• The amount of "stuff" in each area or room 
• Your ability to focus on the project and make decisions  
• If you plan to do work on your own in-between sessions

The first time a Specialist meets with you in your home, they will do a walk-through of the areas to determine what is working and what is not.  They will ask you about your goals for the project and what you'd like to see as a result of our work.  After the walk-through is completed you and your Specialist will discuss your priorities and time frame for your project as well as your your organizing product budget.  You are now ready to begin the hands-on organizing process using our proven 10-step process as documented in Laura Leist's book:  Eliminate Chaos...The 10-Step Process to Organize Your Home & Life.  Some of the critical steps your Specialist will work with you on are:  sorting through your treasures - helping you make the sometimes difficult decisions on what to keep and what to let go of.  The remaining items will be organized.  We will re-assess the existing space in order to determine if that space is still serving its intended purpose and if not, what needs to be done in order to make the space usable.  Sometimes, this requires us to work with another one of our vendors in order to design the space and sometimes it just requires the use of organizing product that we will either recommend to you, shop with you for, or provide you with a list so you can shop on your own.  In the end, the result will be that you will have a "home" for your things in your home - so that you know where they are when you need them.  We will teach you how to "maintain" your new organizational systems - which is the last step in the 10-step organizing process and one of the most important steps.  Finally, you will be enjoying the benefits of organization when you no longer feel overwhelmed or stressed and are able to live a more peaceful life.

Each time our Specialist is at your home, they will be there for a minimum of 4 hours or longer.  Most of our home projects are not able to be completed in one day and require follow-up sessions.  When additional sessions are needed, you will be provided with a list of action items that you can work on in-between sessions in order to keep the project moving and help keep your costs down.   

The Eliminate Chaos experience you will receive working with our Specialists can't be compared to other Professional Organizing companies.  We have a full-time Client Services Assistant that is available Monday-Friday to coordinate your project with our Specialists.  Most Professional Organizers are a one-person company which means they cannot respond to your needs immediately, like we can.  While we offer a wide-variety of organizing services, our Specialists are assigned to your project based on their area of expertise - which means they know exactly "how" to create the perfect solution for you.  We are often called upon to re-do or complete projects for home-owners because the initial Professional Organizer they hired lacked the expertise needed for the project.

Eliminate Chaos has a full time Client Services Assistant that answers the phone Monday-Friday to answer all your questions and coordinate all client work with you so you only need to make a single phone call.

Most small organizers will call you back at night at a time that is convenent for them and it will likey not be at a time convenent for you.